Policies for ordering, custom orders, returns, and sizing for AutumnDogDesigns.com are as follows. If you have any questions, don't hesitate to e-mail me!
ORDERS & SHIPPING
At the moment, I only accept payment through PayPal. This keeps everyone's information safe and ensures a speedy payment process. Please make sure your PayPal address is up to date! I will mail orders within 2-3 business days via USPS Priority. I am not responsible for items once they leave my hands. Insurance can be arranged if contacted beforehand.
NEW SHIPPING POLICIES:
The shipping and handling that was included in the price by each item has now been eliminated and replaced with a flat rate shipping cost. For orders $20 and under, S&H is $3.95; for orders $21 or more, S&H is $5.95. The appropriate rate will be automatically added when you check-out!
CUSTOM ORDERS
I am not currently accepting custom orders at this time. I hope to explore custom orders in the future, but for now I sew what I can, when I can. Thank you for your understanding!
RETURNS
Please size yourself properly before ordering (see sizing guide below). If you still need to return an item, contact me via e-mail as soon as possible stating your reason for returning. I only offer store credit or an exchange for returns (with the exception of defective items). Wait for a response before you mail it back. Items must be returned in the same condition they came in and mailed out no later than seven business days from the date of purchase. No wearing it or washing it! Return shipping is the customer's responsibility.
SIZING
Use this guide when measuring yourself.
Bust: Measure around your body under your arms and over the fullest part of your bust.
Waist: Measure around your body at your natural waistline.
Hips: Measure around the fullest part of your body, placing the tape about midway between
your crotch and your belly button.
Inseam: Take a pair of pants that fit you well and lay them flat. Measure the distance
along the inner seam between the crotch and the leg hem.